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Contact Center in India

Monday, March 23, 2009


All general e-mail and telephone queries made by applicants for NZ Immigration from India (New Delhi branch) will now be handled by the Contact Centre which was recently established. The contact center will be managed by TT Services.

We are making this change to ensure continued delivery against our service standards and to extend the hours for telephone enquiries which are currently only from 9.00am to 12.00 noon. In an effort to continue to provide superior and timely service to all our customers, all queries for Immigration New Zealand, New Delhi Branch will be managed by a Contact Centre in the same way Immigration New Zealand calls are managed by a Contact Centre within New Zealand.[immigration.govt.nz]

Immigration New Zealand New Delhi Branch still prefers email as mode of communication.

Contact details for the Contact Center are as follows:

E-mail: General queries can be sent to nzisnewdelhi@dol.govt.nz
Student visa queries: NZISNDStudent@dol.govt.nz
Student fee receipts: gurpreet.chhatwal@dol.govt.nz
Telephone: +91 11 4259 6300 Monday to Friday, 9.00am to 3.00pm

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